Saturday, March 22, 2008

Skyservice: What service?

"At Skyservice we appreciate the trust you place in us each time you board our aircraft. You can be assured that we always strive to provide you with a ..."

That's from their website.

Someone stole the big memory cards from my camera. Close enough in cost to the deductible, but not enough.

I'm out the coin, 1,000 pictures, my privacy has been violated, and what does Skyservice do?

Within 2 minutes, the boss lady informs the phone-answerer, "Nope. No refund."

Never even bothered to ask what kiund of memory cards they were. Apparently, I have a claim in now.

Do I have a claim number? No.

What will happen? Can I have a report?

No.

How do I know you're looking into it?

Management does. Their findings are secret.

-------Now, I been thinkin' 'bout this for a few days. There's no one gone touched that camera bag but me. AND THE THIEF.

Now why doesn't someone come and take fingerprints? The find out who was working what flights. There's your choices. Find the theivin' bastard!

The great sadness is that the police won't do anything about it, and they will say I watch too much CSI. Blown off by people who have worse stories to tell and won't even look up from their computers to look me in the eye.

So why should getting my stuff back be such a secret?

And another thing - why should I be screened several times and be imposed upon to throw out a bottle of water - when the baggage handlers aren't bonded? How 'secure' is that?

I think it happened in Toronto, too. But hey, I watch too much CSI. I certainly don't place much trust boarding your aircraft (hey, we had great service from the crew on board), and I can't really be assured to too much right now.

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Survey time: Who to call?
Skyservice. Check
Tour Operator. Check
Police? Mounties?
Travel Agent: Check
M.P. ?
Trip Advisor?
Lawyer?
Newspaper?

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Friday, March 23, 2007

Gardening in the morning; skiing all afternoon

Let me put it this way: the gardening consisted of noticing a yellow viola this morning, and that wonderful wet mud smell in the air. (It's been almost three months that I've been off smoking, so I enjoy smelling things). Just a niplet of chill in the air and a cloudless blue sky - for the first time in too long. I'd just had a good workout with a trainer and was feeling fine.

Minor fright when friend and colleague called, and worried over the weather and snow conditions, and maybe cancelling. Talked her into it again. (She's damned glad she came out, too!)

Less than an hour away to the Family-Comfortable hill, and there wasn't a rock showing or a puddle to worry about. Bright white snow, bright blue sky and no time constraints. I had no idea you could see right across to the Blue Mountain resorts! Corn snow, so it's slower because it's heavier and stickier. Perfect for going slow, going fast, for taking the whole run in one swoop, for trying on moguls and black diamonds. And the best part? Skiing in a T-shirt.

Okay, so it was only once, but wow!

And then we hit an art store on too way home, and I spent too much.

So maybe this stay-at-home March Break wasn't so bad after all.

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